Press 1 to speak to a crisis counselor | Press 2 to speak to UNT Health Police | Press 3 to speak to a Care Team representative
Incidents of sexual misconduct (sexual harassment, sexual assault, sexual coercion
and sexual exploitation), domestic violence, dating violence and stalking should use
this form to report to the Title IX Coordinator.
The Care Team is designed to support students experiencing personal, emotional, and/or
medical stressors by connecting them with resources and serving as an on-campus source
of support. The Care Team often collaborates with on-campus and off-campus partners
in order to connect students to supportive resources.
If you have any questions or concerns for the Care Team about a student or an incident,
contact the Care Team at (817) 735-2740 or CareTeam@unthsc.edu. Referrals can be submitted through the online Person of Concern Reporting Form.
Through the collaborative and interdisciplinary Care Team, the university provides
a caring, FERPA-protected program of identification, intervention and response in
order to provide students the greatest chance for success and the university community
with the greatest level of protection.
No. Care Team provides nonclinical case management, not counseling. Members of Care Team are knowledgeable about counseling resources
offered through UNT Health and in the community. Team members are equipped to share
these resources with students seeking support for their mental and emotional wellbeing.
In a typical Care Team meeting, a student has the opportunity to share their experiences
with a supportive staff member. The staff member will work with the student to create
healthy solutions to address the challenges the student is facing. This individualized
approach may include referrals to other campus resources and the discussion of strategies
to help the student be successful. After a Care Team meeting, it is common for the
staff member to check in with a student to provide additional support if needed.
To refer a student to the Care Team, please submit your concern through the Person
of Concern Reporting Form. If you are concerned about a student, but have not witnessed
any distressing or disruptive behavior, please explain your concern in detail.
The Care Team meets regularly throughout the year to coordinate student support and
intervention. If a situation requires immediate attention, an emergency meeting can
be called at the determination of the Care Team chair. The multidisciplinary panel
will determine, based on reasonable judgment that relies on current medical knowledge
or the best available objective evidence, whether a student may pose a direct threat
to themselves or the university community. Be assured that the Care Team exists to
assist students and will handle all referrals professionally in an effort to best
meet the needs of students and the UNT Health community.
Incidents of sexual misconduct (sexual harassment, sexual assault, sexual coercion,
and sexual exploitation), domestic violence, dating violence and stalking should use
this form to report to the Title IX Coordinator.
When to Refer
As a staff member, faculty, friend, peer, or parent, you see students on a regular
basis and play an incredibly important role in identifying students who might need
additional support.
If you notice that a student is exhibiting any of the following indicators of distress,
or you just have a “gut feeling” that something is wrong, you can make a referral
to the Care Team. The referral process provides students with the opportunity to connect
with an on-campus source of support and identify resources that may be helpful.
3 Levels of Distress
There are three levels of distress, which over a period of time, could suggest that
someone is going through a difficult time in their life. It's important that as a
part of the UNT Health community, we all know the signs to get help for a classmate,
roommate, child, student, co-worker, or friend in crisis. Speak out and reach out
to them.
When supporting a student in distress, start by finding a private time and place to
talk without interruptions. Share your concern in a calm, non-judgmental way and listen
carefully, summarizing what the student says to ensure understanding. Explore possible
options together and clarify the pros and cons of each choice from the student’s perspective,
while respecting their values. If appropriate, ask directly whether the student is
considering suicide and provide referrals to helpful resources if needed. Before ending
the conversation, confirm the next steps, make sure the student understands what actions
are necessary, and plan to follow up.
Level 1 Distress
Changes in academic or work performance
Significant drop in examination scores
Changes in pattern of social interaction
Changes in physical appearance
Problems concentrating, remembering things, or making decision
If a student is exhibiting these behaviors, you can refer the student to mental health
resources, including the Care Team.
Level 2 Distress
Repeated requests for special consideration
New or regularly occurring behavior that pushes the limits and may interfere with
class and/or work
Manipulating or being disruptive to other students, faculty, or staff
Unusual or exaggerated emotional responses
Persistent sadness or unexplained crying
High levels of irritability or inappropriate excitement
If a student is exhibiting these behaviors, you can make a referral to the Care Team
by filing a Person of Concern report, or calling 817-735-2740, press 3.
Level 3 Distress
Highly disturbed behavior
Outbursts of anger
Inability to communicate clearly
Irrational conversation or speech that seems disconnected
Loss of contact with reality (seeing/hearing things that are not there, beliefs or
actions at odds with reality)
Suspiciousness or irrational feelings of persecution
Statements related to death or dying or feelings of hopelessness
Threats of harming self or harming other
If you are concerned the student is a danger to themselves or others, call UNT Health
Police at 817-735-2740 and press 2.
You can now schedule a Care Team appointment with Symplicity
